This statistic shows the affects of consumers writing reviews on sites, such as Yelp and Tripadvisor, on restaurants according to professional chefs as of October 2013. During the survey, 52 percent of the respondents stated that negative reviews are damaging to customer traffic and sales.
How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants?
Characteristic
Share of respondents
Negative reviews are damaging to customer traffic and sales
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National Restaurant Association. (December 3, 2013). How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants? [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association. "How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants?." Chart. December 3, 2013. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association. (2013). How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants?. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association. "How Do Online Reviews by Consumers on Sites like Yelp and Tripadvisor Affect Restaurants?." Statista, Statista Inc., 3 Dec 2013, https://www.statista.com/statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association, How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants? Statista, https://www.statista.com/statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/ (last visited December 21, 2024)
How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants? [Graph], National Restaurant Association, December 3, 2013. [Online]. Available: https://www.statista.com/statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
