This statistic shows the leading small luxury hotel brands in service quality worldwide in 2013, according to their online reputation score in the Global Review Index. The Adrian Hotels group received an online reputation score of 95 percent for their quality of service in 2013.
Leading small luxury hotel brands in service quality worldwide in 2013, by online reputation
The report analyzed 839,596 online reviews of 1,692 properties and 84 hotel chains with the best online reputation according to ReviewPro's Global Review Index (GRI) - an online reputation score. The GRI is calculated by analyzing the quantitive reviews (usually a rating between 0-5 or 0-10) for hotels and hotel groups posted on all review sites.
The study was divided into three areas: large brands (hotel groups with more than 20 properties), small brands (hotel groups with less than 20 properties), and individual hotels.
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ReviewPro. (March 15, 2014). Leading small luxury hotel brands in service quality worldwide in 2013, by online reputation [Graph]. In Statista. Retrieved November 19, 2024, from https://www.statista.com/statistics/292624/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro. "Leading small luxury hotel brands in service quality worldwide in 2013, by online reputation." Chart. March 15, 2014. Statista. Accessed November 19, 2024. https://www.statista.com/statistics/292624/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro. (2014). Leading small luxury hotel brands in service quality worldwide in 2013, by online reputation. Statista. Statista Inc.. Accessed: November 19, 2024. https://www.statista.com/statistics/292624/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro. "Leading Small Luxury Hotel Brands in Service Quality Worldwide in 2013, by Online Reputation." Statista, Statista Inc., 15 Mar 2014, https://www.statista.com/statistics/292624/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro, Leading small luxury hotel brands in service quality worldwide in 2013, by online reputation Statista, https://www.statista.com/statistics/292624/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/ (last visited November 19, 2024)
Leading small luxury hotel brands in service quality worldwide in 2013, by online reputation [Graph], ReviewPro, March 15, 2014. [Online]. Available: https://www.statista.com/statistics/292624/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
