This statistic shows the leading large luxury hotel brands in service quality worldwide in 2013, according to their online reputation score in the Global Review Index. The Four Seasons group received an online reputation score of 94.4 percent for their quality of service in 2013.
Leading large luxury hotel brands in service quality worldwide in 2013, by online reputation
Characteristic
GRI score
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
The report analyzed 839,596 online reviews of 1,692 properties and 84 hotel chains with the best online reputation according to ReviewPro's Global Review Index (GRI) - an online reputation score. The GRI is calculated by analyzing the quantitive reviews (usually a rating between 0-5 or 0-10) for hotels and hotel groups posted on all review sites.
The study was divided into three areas: large brands (hotel groups with more than 20 properties), small brands (hotel groups with less than 20 properties), and individual hotels.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
ReviewPro. (March 15, 2014). Leading large luxury hotel brands in service quality worldwide in 2013, by online reputation [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/292610/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro. "Leading large luxury hotel brands in service quality worldwide in 2013, by online reputation." Chart. March 15, 2014. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/292610/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro. (2014). Leading large luxury hotel brands in service quality worldwide in 2013, by online reputation. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/292610/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro. "Leading Large Luxury Hotel Brands in Service Quality Worldwide in 2013, by Online Reputation." Statista, Statista Inc., 15 Mar 2014, https://www.statista.com/statistics/292610/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/
ReviewPro, Leading large luxury hotel brands in service quality worldwide in 2013, by online reputation Statista, https://www.statista.com/statistics/292610/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/ (last visited August 24, 2024)
Leading large luxury hotel brands in service quality worldwide in 2013, by online reputation [Graph], ReviewPro, March 15, 2014. [Online]. Available: https://www.statista.com/statistics/292610/leading-small-luxury-hotel-brands-in-service-quality-worldwide-by-reputation/