Situations in which U.S. travelers would use smartphones in 2013

Published by Statista Research Department, Mar 5, 2014
This statistic shows the situations in which US travelers stated they would be somewhat or very likely to use smartphones as of November 2013. During the survey, 78 percent of the respondents said that they would use their smartphone to engage with maps of the areas they visit, and 55 percent said they would use their smartphone to schedule a taxi pickup at the hotel.

How likely would you be to use your smartphone in the following ways?

CharacteristicShare of respondents
To easily see offered amenities and hours 80%
To engage with maps of the areas they visit 78%
For automated check-in to bypass the front desk 73%
To request a late check-out 73%
To see concierge tips about the places they visit 68%
As a room key 64%
To order room service/amenities 62%
To pay their hotel bill 61%
To schedule a taxi pickup at the hotel 55%
To sync it up with the in-room television 43%
Showing entries 1 to 10 (10 entries in total)
Created with Highcharts 7.2.2Share of respondents80%80%78%78%73%73%73%73%68%68%64%64%62%62%61%61%55%55%43%43%To easily see offered amenities and hoursTo engage with maps of the areas they visitFor automated check-in to bypass the front deskTo request a late check-outTo see concierge tips about the places they visitAs a room keyTo order room service/amenitiesTo pay their hotel billTo schedule a taxi pickup at the hotelTo sync it up with the in-room television
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%

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Release date

March 2014

Region

United States

Survey time period

October 28 to November 5, 2013

Number of respondents

1,000 respondents

Age group

18 years and older

Special properties

U.S. residents, owned a smartphone, and were diversified in age, gender, household income and level of education

Method of interview

Online survey

Supplementary notes

The survey was conducted among 1,000 adult Americans, evenly segmented as business travelers, leisure travelers and family travelers.

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