This statistic shows the situations in which US travelers stated they would be somewhat or very likely to use smartphones as of November 2013. During the survey, 78 percent of the respondents said that they would use their smartphone to engage with maps of the areas they visit, and 55 percent said they would use their smartphone to schedule a taxi pickup at the hotel.
How likely would you be to use your smartphone in the following ways?
Characteristic
Share of respondents
To easily see offered amenities and hours
80%
To engage with maps of the areas they visit
78%
For automated check-in to bypass the front desk
73%
To request a late check-out
73%
To see concierge tips about the places they visit
68%
As a room key
64%
To order room service/amenities
62%
To pay their hotel bill
61%
To schedule a taxi pickup at the hotel
55%
To sync it up with the in-room television
43%
Created with Highcharts 7.2.2Share of respondents80%80%78%78%73%73%73%73%68%68%64%64%62%62%61%61%55%55%43%43%To easily see offered amenities and hoursTo engage with maps of the areas they visitFor automated check-in to bypass the front deskTo request a late check-outTo see concierge tips about the places they visitAs a room keyTo order room service/amenitiesTo pay their hotel billTo schedule a taxi pickup at the hotelTo sync it up with the in-room television
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Magnani Caruso Dutton. (March 5, 2014). How likely would you be to use your smartphone in the following ways? [Graph]. In Statista. Retrieved March 03, 2025, from https://www.statista.com/statistics/292353/situations-in-which-us-travelers-use-smartphones/
Magnani Caruso Dutton. "How likely would you be to use your smartphone in the following ways?." Chart. March 5, 2014. Statista. Accessed March 03, 2025. https://www.statista.com/statistics/292353/situations-in-which-us-travelers-use-smartphones/
Magnani Caruso Dutton. (2014). How likely would you be to use your smartphone in the following ways?. Statista. Statista Inc.. Accessed: March 03, 2025. https://www.statista.com/statistics/292353/situations-in-which-us-travelers-use-smartphones/
Magnani Caruso Dutton. "How Likely Would You Be to Use Your Smartphone in The following Ways?." Statista, Statista Inc., 5 Mar 2014, https://www.statista.com/statistics/292353/situations-in-which-us-travelers-use-smartphones/
Magnani Caruso Dutton, How likely would you be to use your smartphone in the following ways? Statista, https://www.statista.com/statistics/292353/situations-in-which-us-travelers-use-smartphones/ (last visited March 03, 2025)
How likely would you be to use your smartphone in the following ways? [Graph], Magnani Caruso Dutton, March 5, 2014. [Online]. Available: https://www.statista.com/statistics/292353/situations-in-which-us-travelers-use-smartphones/
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