This survey shows a rating of how much shoppers dislike various aspects of the in-store checkout process, according to a survey conducted in the United Kingdom (UK) in the first half of 2013. 'Waiting in line' was rated 3.8 out of 5 by respondents, the second least most disliked aspect out of the eight given.
How much do you dislike each of the following aspects of the checkout process at a store?
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How much do you dislike each of the following aspects of the checkout process at a store?
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* Respondents covered a representative spread of ages (18 to over 65), incomes (less than 15,000 GBP to over 135,000 GBP) and education levels (no qualifications to advanced degrees).
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Cognizant. (November 14, 2013). How much do you dislike each of the following aspects of the checkout process at a store? [Graph]. In Statista. Retrieved April 26, 2025, from https://www.statista.com/statistics/291874/in-store-checkout-process-consumers-most-disliked-aspect-in-the-united-kingdom-uk/
Cognizant. "How much do you dislike each of the following aspects of the checkout process at a store?." Chart. November 14, 2013. Statista. Accessed April 26, 2025. https://www.statista.com/statistics/291874/in-store-checkout-process-consumers-most-disliked-aspect-in-the-united-kingdom-uk/
Cognizant. (2013). How much do you dislike each of the following aspects of the checkout process at a store?. Statista. Statista Inc.. Accessed: April 26, 2025. https://www.statista.com/statistics/291874/in-store-checkout-process-consumers-most-disliked-aspect-in-the-united-kingdom-uk/
Cognizant. "How Much Do You Dislike Each of The following Aspects of The Checkout Process at a Store?." Statista, Statista Inc., 14 Nov 2013, https://www.statista.com/statistics/291874/in-store-checkout-process-consumers-most-disliked-aspect-in-the-united-kingdom-uk/
Cognizant, How much do you dislike each of the following aspects of the checkout process at a store? Statista, https://www.statista.com/statistics/291874/in-store-checkout-process-consumers-most-disliked-aspect-in-the-united-kingdom-uk/ (last visited April 26, 2025)
How much do you dislike each of the following aspects of the checkout process at a store? [Graph], Cognizant, November 14, 2013. [Online]. Available: https://www.statista.com/statistics/291874/in-store-checkout-process-consumers-most-disliked-aspect-in-the-united-kingdom-uk/
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