Consumer responses when unable to find consumable products in-store in the UK 2013

If you can't find what you want in a store, what do you most often do?

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Release date

November 2013

Region

United Kingdom

Survey time period

H1 2013

Number of respondents

499*

Age group

18 years and older

Special properties

Online quantitative and qualitative interviews

Method of interview

Online interview

Supplementary notes

* Respondents covered a representative spread of ages (18 to over 65), incomes (less than 15,000 GBP to over 135,000 GBP) and education levels (no qualifications to advanced degrees).
Results are for consumables, which includes groceries and health and beauty products.

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