This statistic shows the main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013. In the United Kingdom, 15 percent of respondents said that the phone they wanted was more expensive with this operator. The quality of network coverage for voice calls was the leading reason among smartphone owners to choose to leave their mobile operator.
Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013
Characteristic
Share of respondents
Quality of network coverage for voice calls
17%
The phone I wanted was more expensive with this operator
15%
The voice and SMS tariffs and packages were too expensive
No information was provided regarding survey methodology. The statistic below does not take into account the year when the respondents changed their previous operator.
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Deloitte. (October 10, 2013). Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte. "Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013." Chart. October 10, 2013. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte. (2013). Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte. "Main Reasons for Leaving a Mobile Operator of Smartphone Users in The United Kingdom (Uk) in 2013." Statista, Statista Inc., 10 Oct 2013, https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte, Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013 Statista, https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/ (last visited November 21, 2024)
Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013 [Graph], Deloitte, October 10, 2013. [Online]. Available: https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
