This statistic shows the main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013. In the United Kingdom, 15 percent of respondents said that the phone they wanted was more expensive with this operator. The quality of network coverage for voice calls was the leading reason among smartphone owners to choose to leave their mobile operator.
Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013
Characteristic
Share of respondents
Quality of network coverage for voice calls
17%
The phone I wanted was more expensive with this operator
15%
The voice and SMS tariffs and packages were too expensive
No information was provided regarding survey methodology. The statistic below does not take into account the year when the respondents changed their previous operator.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Deloitte. (October 10, 2013). Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte. "Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013." Chart. October 10, 2013. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte. (2013). Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte. "Main Reasons for Leaving a Mobile Operator of Smartphone Users in The United Kingdom (Uk) in 2013." Statista, Statista Inc., 10 Oct 2013, https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
Deloitte, Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013 Statista, https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/ (last visited December 21, 2024)
Main reasons for leaving a mobile operator of smartphone users in the United Kingdom (UK) in 2013 [Graph], Deloitte, October 10, 2013. [Online]. Available: https://www.statista.com/statistics/277838/reasons-for-leaving-a-mobile-operator-of-smartphone-users-in-the-uk/
