Brand communication channels preferred by consumers in the UK 2021

Published by Statista Research Department, Jul 27, 2023
During a 2021 survey, 48 percent of respodning consumers from the United Kingdom (UK) stated that they were best-served receiving phone calls from brands. Eail ranked first as the preferred communication method, named by 92 percent of the interviewed.

Brand communication channels preferred by consumers in the United Kingdom (UK) as of May 2021

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Sources

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Release date

May 2021

Region

United Kingdom

Survey time period

as of May 2021

Method of interview

Online survey

Supplementary notes

The source does not provide information about survey methodology. The date provided is the publication date.

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