Drivers for consumer brand loyalty in the United Kingdom (UK) 2013

How important are the following conditions in influencing you to be loyal to a brand or company?*

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Source

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Release date

May 2013

Region

United Kingdom

Survey time period

January 2013

Number of respondents

n = 419

Supplementary notes

* Original survey question: "Thinking of what you have just rated as the most loyal behaviour for a consumer in the previous question, how important are the following conditions in influencing you to perform that behaviour towards a brand/company? Please use a scale from 1 to 25 where 1 means “not at all important” and 25 means “very important”. (25-point scale) (top 5 boxes)
The source provides no information regarding the age of participants. Multiple answers were possible.

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