According to a survey of U.S. car intenders in 2019, around 62 percent of respondents would not want to purchase a car without test-driving it. About 31 percent of respondents were concerned about not being able to return a purchased vehicle should there be a problem.
U.S. consumers' primary reasons not to purchase a vehicle over the internet as of 2019
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McKinsey & Company. (June 6, 2019). U.S. consumers' primary reasons not to purchase a vehicle over the internet as of 2019 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/276247/main-reasons-for-us-consumers-to-make-an-online-vehicle-purchase/
McKinsey & Company. "U.S. consumers' primary reasons not to purchase a vehicle over the internet as of 2019." Chart. June 6, 2019. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/276247/main-reasons-for-us-consumers-to-make-an-online-vehicle-purchase/
McKinsey & Company. (2019). U.S. consumers' primary reasons not to purchase a vehicle over the internet as of 2019. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/276247/main-reasons-for-us-consumers-to-make-an-online-vehicle-purchase/
McKinsey & Company. "U.S. Consumers' Primary Reasons Not to Purchase a Vehicle over The Internet as of 2019." Statista, Statista Inc., 6 Jun 2019, https://www.statista.com/statistics/276247/main-reasons-for-us-consumers-to-make-an-online-vehicle-purchase/
McKinsey & Company, U.S. consumers' primary reasons not to purchase a vehicle over the internet as of 2019 Statista, https://www.statista.com/statistics/276247/main-reasons-for-us-consumers-to-make-an-online-vehicle-purchase/ (last visited December 21, 2024)
U.S. consumers' primary reasons not to purchase a vehicle over the internet as of 2019 [Graph], McKinsey & Company, June 6, 2019. [Online]. Available: https://www.statista.com/statistics/276247/main-reasons-for-us-consumers-to-make-an-online-vehicle-purchase/
