Reasons for not having internet access in Great Britain 2019

This statistic displays reasons households did not have internet access in Great Britain from 2013 to 2019. 2019 saw a significant increase in those citing privacy and security concerns, rising from seven percent in 2017 to 33 percent in 2019.

Reasons for not having internet access in Great Britain from 2013 to 2019

Characteristic	Don't need internet (not useful, not interesting, etc)	Lack of skills	Privacy or security concerns	Access costs too high (telephone, broadband subscription)	Equipment costs too high	Other reason	Have access to the internet elsewhere
2013	59%	20%	2%	12%	13%	13%	7%
2014	52%	32%	5%	12%	12%	12%	8%
2015	53%	31%	5%	12%	14%	14%	7%
2016	59%	21%	6%	9%	9%	15%	8%
2017	64%	20%	7%	8%	8%	10%	12%
2019	61%	34%	33%	29%	28%	25%	16%

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Release date

August 2019

More information

Region

United Kingdom (Great Britain)

Survey time period

2013 to 2019

Number of respondents

1,800**

Age group

16 years and older

Special properties

households in Great Britain without internet access.

Method of interview

Face-to-face interview

Supplementary notes

Question not asked in 2018.
* The source indicates: "The source of this information is the Opinions and Lifestyle Survey (OLS). The OLS is a multi-purpose survey developed by ONS for use by government departments, other public bodies, charities, academics and the media. It provides a fast, cost effective and reliable way of obtaining information on topics too brief to warrant their own survey."
** The Opinions and Lifestyle Survey is carried out by interviewing a nationally representative sample of households in Great Britain. About 1,800 households are sampled each month and estimates are subject to sampling variability, as are those from all sample surveys.

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