Internet activities performed in Great Britain 2020| Statista

This statistic shows activities carried out online by individuals in Great Britain in 2020. During an annual survey, it was found that 85 percent of polled households reported sending and receiving emails, more than any other activity done on the internet.

Activities performed online by individuals in Great Britain in 2020

Characteristic	Share of respondents
Sending/receiving emails	85%
Finding information about goods or services	81%
Internet banking	76%
Using instant messaging services (eg Skype or WhatsApp)	71%
Social networking (eg Facebook or Twitter)	70%
Reading online news, newspapers or magazines	70%
Listening to or downloading music	62%
Looking for health-related information (eg injury, disease, nutrition, improving health etc)	60%
Making video or voice calls over the internet (eg via Skype or Facetime)	49%
Selling goods or services over the internet	21%
Playing or downloading games	41%
Making a medical appointment	15%
Using online health services (website/app)	15%

0%10%20%30%40%50%60%70%80%90%100%

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Release date

August 2020

More information

Region

United Kingdom (Great Britain)

Survey time period

January - February 2020

Number of respondents

2,010 respondents

Age group

16 years and older

Method of interview

Questionnaire

Supplementary notes

More information on the methodology can be found here.

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