The digital buyer penetration in India stood at about 48 percent in 2016. In 2018, the penetration stood at about 60 percent and was further estimated to increase to over 70 percent by 2020. The south Asian country had the fastest growing retail market in 2019. The number of digital buyers in India was estimated to be around 330 billion in 2020. Personalized advertisements combined with attractive discounts, quick and easy delivery/return services were the key drivers within the industry.
The boon of internet accessibility
With around 560 million users, India was the second largest online market globally. The number of internet users was further expected to increase to over 660 million by 2023. Furthermore, one in every three Indians were estimated to engage in online shopping. With digital infrastructure booming in the country, especially in the rural areas, the benefits in the e-commerce industry are likely to increase three-fold.
Digital sale segments
Electronics had the highest share with about 48 percent in the e-commerce retail market across the country in 2018. This was followed by the apparel and furnishing segments. Books accounted for a share of only three percent in the industry that year. Growth within the industry seemed directly proportional to the increase in the number of smartphone users. With expansion trends in smartphone and internet penetration, the industry was estimated to be worth about 200 billion U.S. dollars by 2027.
Digital buyer penetration in India from 2014 to 2016, with forecasts until 2020
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eMarketer. (August 15, 2016). Digital buyer penetration in India from 2014 to 2016, with forecasts until 2020 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/261664/digital-buyer-penetration-in-india/?tag=bizzopedia
eMarketer. "Digital buyer penetration in India from 2014 to 2016, with forecasts until 2020." Chart. August 15, 2016. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/261664/digital-buyer-penetration-in-india/?tag=bizzopedia
eMarketer. (2016). Digital buyer penetration in India from 2014 to 2016, with forecasts until 2020. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/261664/digital-buyer-penetration-in-india/?tag=bizzopedia
eMarketer. "Digital Buyer Penetration in India from 2014 to 2016, with Forecasts until 2020." Statista, Statista Inc., 15 Aug 2016, https://www.statista.com/statistics/261664/digital-buyer-penetration-in-india/?tag=bizzopedia
eMarketer, Digital buyer penetration in India from 2014 to 2016, with forecasts until 2020 Statista, https://www.statista.com/statistics/261664/digital-buyer-penetration-in-india/?tag=bizzopedia (last visited December 30, 2024)
Digital buyer penetration in India from 2014 to 2016, with forecasts until 2020 [Graph], eMarketer, August 15, 2016. [Online]. Available: https://www.statista.com/statistics/261664/digital-buyer-penetration-in-india/?tag=bizzopedia