The statistic gives a breakdown of the results from a survey on consumer behavior with regards to banking. The survey included results gathered in 2006, 2011 and 2012 and shows the percentage of respondents who prefer to use the branch of their bank when carrying out various transactions or sorting out issues. In 2012, 35 percent of respondents preferred to use their branch when resolving an issue, whereas in 2006 this amounted to 53 percent.
Percentage of bank customers in the U.S. who prefer to use the branch between 2006 to 2012
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Novantas. (March 21, 2012). Percentage of bank customers in the U.S. who prefer to use the branch between 2006 to 2012 [Graph]. In Statista. Retrieved December 23, 2024, from https://www.statista.com/statistics/258629/branch-preference-for-service-transactions-among-customers/
Novantas. "Percentage of bank customers in the U.S. who prefer to use the branch between 2006 to 2012." Chart. March 21, 2012. Statista. Accessed December 23, 2024. https://www.statista.com/statistics/258629/branch-preference-for-service-transactions-among-customers/
Novantas. (2012). Percentage of bank customers in the U.S. who prefer to use the branch between 2006 to 2012. Statista. Statista Inc.. Accessed: December 23, 2024. https://www.statista.com/statistics/258629/branch-preference-for-service-transactions-among-customers/
Novantas. "Percentage of Bank Customers in The U.S. Who Prefer to Use The Branch between 2006 to 2012." Statista, Statista Inc., 21 Mar 2012, https://www.statista.com/statistics/258629/branch-preference-for-service-transactions-among-customers/
Novantas, Percentage of bank customers in the U.S. who prefer to use the branch between 2006 to 2012 Statista, https://www.statista.com/statistics/258629/branch-preference-for-service-transactions-among-customers/ (last visited December 23, 2024)
Percentage of bank customers in the U.S. who prefer to use the branch between 2006 to 2012 [Graph], Novantas, March 21, 2012. [Online]. Available: https://www.statista.com/statistics/258629/branch-preference-for-service-transactions-among-customers/
