This visualization, based on a recent survey, depicts the percentage of drivers in selected countries worldwide willing to share personal data with manufacturers or dealers. The willingness to share this information appears to be particularly high in China, where 72 percent of respondents stated they were willing to share personal data if this meant that they would receive proactive maintenance alerts.
For which of the following customer service purposes are you willing to share your personal data?
Characteristic
Proactive maintenance alerts
Special offers
Higher levels of customer service
Personalized product or service offers
Price reductions
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Capgemini. (April 1, 2018). For which of the following customer service purposes are you willing to share your personal data? [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/256163/willingness-to-share-personal-data-with-manufacturer-or-dealer/
Capgemini. "For which of the following customer service purposes are you willing to share your personal data? ." Chart. April 1, 2018. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/256163/willingness-to-share-personal-data-with-manufacturer-or-dealer/
Capgemini. (2018). For which of the following customer service purposes are you willing to share your personal data? . Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/256163/willingness-to-share-personal-data-with-manufacturer-or-dealer/
Capgemini. "For Which of The following Customer Service Purposes Are You Willing to Share Your Personal Data? ." Statista, Statista Inc., 1 Apr 2018, https://www.statista.com/statistics/256163/willingness-to-share-personal-data-with-manufacturer-or-dealer/
Capgemini, For which of the following customer service purposes are you willing to share your personal data? Statista, https://www.statista.com/statistics/256163/willingness-to-share-personal-data-with-manufacturer-or-dealer/ (last visited August 24, 2024)
For which of the following customer service purposes are you willing to share your personal data? [Graph], Capgemini, April 1, 2018. [Online]. Available: https://www.statista.com/statistics/256163/willingness-to-share-personal-data-with-manufacturer-or-dealer/