The statistic provides information on the treatment of e-mails not rendering well on mobile devices in the United States in 2012 and 2014. During the 2012 survey, 69.7 percent of respondents stated they deleted e-mails which did not render well on their mobile devices. That number grew to 71.2 percent in the 2014 study.
If you get a mobile e-mail that doesn't look good, what do you do?
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If you get a mobile e-mail that doesn't look good, what do you do?
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*The source changed the categories between 2012 and 2014; instead of "I don't know" and "File it" the categories are now 'I don't get email" and "Other" The source does not provide a more specific date or type of survey used. The source does not provide information regarding percentage points exceeding 100 percent.
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BlueHornet. (August 28, 2014). If you get a mobile e-mail that doesn't look good, what do you do? [Graph]. In Statista. Retrieved April 14, 2025, from https://www.statista.com/statistics/256025/treatment-of-e-mails-not-rendering-well-on-mobile-devices-in-the-us/
BlueHornet. "If you get a mobile e-mail that doesn't look good, what do you do?." Chart. August 28, 2014. Statista. Accessed April 14, 2025. https://www.statista.com/statistics/256025/treatment-of-e-mails-not-rendering-well-on-mobile-devices-in-the-us/
BlueHornet. (2014). If you get a mobile e-mail that doesn't look good, what do you do?. Statista. Statista Inc.. Accessed: April 14, 2025. https://www.statista.com/statistics/256025/treatment-of-e-mails-not-rendering-well-on-mobile-devices-in-the-us/
BlueHornet. "If You Get a Mobile E-mail That Doesn't Look Good, What Do You Do?." Statista, Statista Inc., 28 Aug 2014, https://www.statista.com/statistics/256025/treatment-of-e-mails-not-rendering-well-on-mobile-devices-in-the-us/
BlueHornet, If you get a mobile e-mail that doesn't look good, what do you do? Statista, https://www.statista.com/statistics/256025/treatment-of-e-mails-not-rendering-well-on-mobile-devices-in-the-us/ (last visited April 14, 2025)
If you get a mobile e-mail that doesn't look good, what do you do? [Graph], BlueHornet, August 28, 2014. [Online]. Available: https://www.statista.com/statistics/256025/treatment-of-e-mails-not-rendering-well-on-mobile-devices-in-the-us/
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