Reactions of U.S. SMBs to mobile banking fraud 2012

Published by Statista Research Department, Aug 7, 2012
This statistic gives information on small and medium-sized businesses' reactions to mobile banking fraud in 2012. During the survey, it was found that 15 percent of all U.S. SMBs subsequently terminated the banking relationship with their financial institution.

Reactions of U.S. SMBs to mobile banking fraud in 2012

CharacteristicShare of respondents
Diminished our company's trust and confidence in the banks ability to prevent ACH fraud 25%
No affect on the business relationship 24%
Resulted in our company switching to another bank for primary services 20%
Resulted in the termination of the banking relationship 15%
Increased our company's trust and confidence in the bank's abilities to prevent ACH fraud 9%
Other 7%
Showing entries 1 to 6 (6 entries in total)
Created with Highcharts 7.2.2Share of respondents25%25%24%24%20%20%15%15%9%9%7%7%Diminished our company's trust and confidence in the banks ability toprevent ACH fraudNo affect on the business relationshipResulted in our company switching to another bank for primaryservicesResulted in the termination of the banking relationshipIncreased our company's trust and confidence in the bank's abilities toprevent ACH fraudOther
0%10%20%2.5%5%7.5%12.5%15%17.5%22.5%25%27.5%

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Release date

August 2012

Region

United States

Survey time period

May 2012

Number of respondents

998 respondents

Special properties

SMB owners and executives

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