This statistic provides information on the usage of different means to access banking services in the United States from 2012 to 2015. During the survey period, it was found that 71 percent of U.S. adults accessed banking services online in 2015.
Usage of different means to access banking services in the United States from 2012 to 2015
Characteristic
Bank branch
ATM
Telephone banking
Online banking*
Mobile banking**
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* For online banking, respondents who reported that they did not have regular access to the Internet other than that provided by GfK were not asked the online banking question in the 2011-2013 surveys. In the 2014 survey, all respondents with bank accounts were asked the question about online banking, which raised the measure for 2014 to 74 percent - 2 percentage points higher than if these respondents had been excluded as in prior years. 2014 survey was carried out between 5th and 21st December. ** In 2015, For mobile banking, the percentage here differs from the incidence rates elsewhere in this report because the latter are computed for those with mobile phones and bank accounts.
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Federal Reserve. (March 30, 2016). Usage of different means to access banking services in the United States from 2012 to 2015 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/244225/usage-of-different-means-of-accessing-banking-services-in-the-us/
Federal Reserve. "Usage of different means to access banking services in the United States from 2012 to 2015." Chart. March 30, 2016. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/244225/usage-of-different-means-of-accessing-banking-services-in-the-us/
Federal Reserve. (2016). Usage of different means to access banking services in the United States from 2012 to 2015. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/244225/usage-of-different-means-of-accessing-banking-services-in-the-us/
Federal Reserve. "Usage of Different Means to Access Banking Services in The United States from 2012 to 2015." Statista, Statista Inc., 30 Mar 2016, https://www.statista.com/statistics/244225/usage-of-different-means-of-accessing-banking-services-in-the-us/
Federal Reserve, Usage of different means to access banking services in the United States from 2012 to 2015 Statista, https://www.statista.com/statistics/244225/usage-of-different-means-of-accessing-banking-services-in-the-us/ (last visited July 22, 2024)
Usage of different means to access banking services in the United States from 2012 to 2015 [Graph], Federal Reserve, March 30, 2016. [Online]. Available: https://www.statista.com/statistics/244225/usage-of-different-means-of-accessing-banking-services-in-the-us/
