This statistic provides information on the percentage of retail banking customers in different countries around the world who reported having a positive experience with mobile banking. During the survey in 2012, it was found that 37 percent of retail banking customers in North America had a positive experience with mobile banking.
Share of retail banking customers that had a positive experience with mobile banking in 2012, by region
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Capgemini. (May 2, 2012). Share of retail banking customers that had a positive experience with mobile banking in 2012, by region [Graph]. In Statista. Retrieved November 15, 2024, from https://www.statista.com/statistics/243885/mobile-retail-banking-customer-satisfaction-by-region/
Capgemini. "Share of retail banking customers that had a positive experience with mobile banking in 2012, by region." Chart. May 2, 2012. Statista. Accessed November 15, 2024. https://www.statista.com/statistics/243885/mobile-retail-banking-customer-satisfaction-by-region/
Capgemini. (2012). Share of retail banking customers that had a positive experience with mobile banking in 2012, by region. Statista. Statista Inc.. Accessed: November 15, 2024. https://www.statista.com/statistics/243885/mobile-retail-banking-customer-satisfaction-by-region/
Capgemini. "Share of Retail Banking Customers That Had a Positive Experience with Mobile Banking in 2012, by Region." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/243885/mobile-retail-banking-customer-satisfaction-by-region/
Capgemini, Share of retail banking customers that had a positive experience with mobile banking in 2012, by region Statista, https://www.statista.com/statistics/243885/mobile-retail-banking-customer-satisfaction-by-region/ (last visited November 15, 2024)
Share of retail banking customers that had a positive experience with mobile banking in 2012, by region [Graph], Capgemini, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/243885/mobile-retail-banking-customer-satisfaction-by-region/
