This graph depicts the global impact of store service factors on grocery purchases during the first quarter of 2012. The survey revealed that 44 percent of respondents felt that self-service checkouts had a small impact on their choice of grocery purchases during the first quarter of 2012.
How much impact have store service factors had on your choice of grocery purchases in the last 12 months?
Store service factors
Major impact
Small impact
No impact
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based on the behavior of respondents with online access only
Supplementary notes
Respondents are from 56 countries throughout Asia-Pacific, Europe, Latin America, the Middle East, Africa and North America.
The sample has quotas based on age and sex for each country based on their internet users.
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Nielsen. (August 21, 2012). How much impact have store service factors had on your choice of grocery purchases in the last 12 months? [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/241551/global-impact-of-store-service-factors-on-grocery-purchases/
Nielsen. "How much impact have store service factors had on your choice of grocery purchases in the last 12 months? ." Chart. August 21, 2012. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/241551/global-impact-of-store-service-factors-on-grocery-purchases/
Nielsen. (2012). How much impact have store service factors had on your choice of grocery purchases in the last 12 months? . Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/241551/global-impact-of-store-service-factors-on-grocery-purchases/
Nielsen. "How Much Impact Have Store Service Factors Had on Your Choice of Grocery Purchases in The Last 12 Months? ." Statista, Statista Inc., 21 Aug 2012, https://www.statista.com/statistics/241551/global-impact-of-store-service-factors-on-grocery-purchases/
Nielsen, How much impact have store service factors had on your choice of grocery purchases in the last 12 months? Statista, https://www.statista.com/statistics/241551/global-impact-of-store-service-factors-on-grocery-purchases/ (last visited August 24, 2024)
How much impact have store service factors had on your choice of grocery purchases in the last 12 months? [Graph], Nielsen, August 21, 2012. [Online]. Available: https://www.statista.com/statistics/241551/global-impact-of-store-service-factors-on-grocery-purchases/