U.S. survey: satisfaction with wireless mobile services in 2012

Overall, how satisfied are you with the quality of your wireless mobile service?

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Release date

August 2012

Region

Worldwide

Survey time period

June 29 to July 28, 2012

Number of respondents

4,700*

Age group

18 years and older

Special properties

Elites**

Method of interview

Online survey

Supplementary notes

* The global quantitative online survey was conducted with 4,700 respondents in 7 countries: The United States, Brazil, China (PRC), India, Indonesia, Korea (ROK), and the United Kingdom. An identical survey was administered by telephone in South Africa with 300 respondents.
Respondents in the United States: n=1,000
Respondents worldwide (All): n=4,700

** Wireless mobile technology consumers: A respondent must have high income/wealth, be highly educated, and regularly follow current events.

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