This survey details the responses of contact center executives as to whether there are formal career development programs for employees in place. Some 45 percent of respondents stated there are no such programs in their workplace.
Do you have formal career development programs for contact center employees?
This data relates to customer relationship management (CRM) initiatives. Contact centers encompass call centers, help desks and customer service centers.
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Unisphere Media. (August 24, 2011). Do you have formal career development programs for contact center employees? [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/234905/call-center-career-development-programs/
Unisphere Media. "Do you have formal career development programs for contact center employees?." Chart. August 24, 2011. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/234905/call-center-career-development-programs/
Unisphere Media. (2011). Do you have formal career development programs for contact center employees?. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/234905/call-center-career-development-programs/
Unisphere Media. "Do You Have Formal Career Development Programs for Contact Center Employees?." Statista, Statista Inc., 24 Aug 2011, https://www.statista.com/statistics/234905/call-center-career-development-programs/
Unisphere Media, Do you have formal career development programs for contact center employees? Statista, https://www.statista.com/statistics/234905/call-center-career-development-programs/ (last visited December 18, 2024)
Do you have formal career development programs for contact center employees? [Graph], Unisphere Media, August 24, 2011. [Online]. Available: https://www.statista.com/statistics/234905/call-center-career-development-programs/
