This survey shows the length of time that U.S. consumers are willing to wait for customer service in-person at a business or retail outlet. 23 percent of respondents are prepared to wait for a maximum of between 10 and 15 minutes.
What is the maximum amount of time you are willinng to wait for help from customer service in-person?*
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American Express. (May 2, 2012). What is the maximum amount of time you are willinng to wait for help from customer service in-person?* [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/225287/us-consumers-willingness-to-wait-for-personal-customer-service/
American Express. "What is the maximum amount of time you are willinng to wait for help from customer service in-person?*." Chart. May 2, 2012. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/225287/us-consumers-willingness-to-wait-for-personal-customer-service/
American Express. (2012). What is the maximum amount of time you are willinng to wait for help from customer service in-person?*. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/225287/us-consumers-willingness-to-wait-for-personal-customer-service/
American Express. "What Is The Maximum Amount of Time You Are Willinng to Wait for Help from Customer Service In-person?*." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225287/us-consumers-willingness-to-wait-for-personal-customer-service/
American Express, What is the maximum amount of time you are willinng to wait for help from customer service in-person?* Statista, https://www.statista.com/statistics/225287/us-consumers-willingness-to-wait-for-personal-customer-service/ (last visited December 30, 2024)
What is the maximum amount of time you are willinng to wait for help from customer service in-person?* [Graph], American Express, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/225287/us-consumers-willingness-to-wait-for-personal-customer-service/
