This survey details the reactions of U.S. consumers who had lost their temper with a customer service professional in the past year. 40 percent of respondents threatened to switch to a competitor in this situation.
Which of the following have you done when you lost your temper with a customer service professional?
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American Express. (May 2, 2012). Which of the following have you done when you lost your temper with a customer service professional? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/225266/us-dissatisfaction-with-customer-service-professionals/
American Express. "Which of the following have you done when you lost your temper with a customer service professional?." Chart. May 2, 2012. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/225266/us-dissatisfaction-with-customer-service-professionals/
American Express. (2012). Which of the following have you done when you lost your temper with a customer service professional?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/225266/us-dissatisfaction-with-customer-service-professionals/
American Express. "Which of The following Have You Done When You Lost Your Temper with a Customer Service Professional?." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225266/us-dissatisfaction-with-customer-service-professionals/
American Express, Which of the following have you done when you lost your temper with a customer service professional? Statista, https://www.statista.com/statistics/225266/us-dissatisfaction-with-customer-service-professionals/ (last visited November 21, 2024)
Which of the following have you done when you lost your temper with a customer service professional? [Graph], American Express, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/225266/us-dissatisfaction-with-customer-service-professionals/
