This survey details U.S. consumers' reasons for not spending more with companies that provide excellent customer service in 2012. Some 25 percent of respondents say they cannot afford to do so.
Why would you not be willing to spend more with a company that provides excellent customer service?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
American Express. (May 2, 2012). Why would you not be willing to spend more with a company that provides excellent customer service? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. "Why would you not be willing to spend more with a company that provides excellent customer service?." Chart. May 2, 2012. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. (2012). Why would you not be willing to spend more with a company that provides excellent customer service?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express. "Why Would You Not Be Willing to Spend More with a Company That Provides Excellent Customer Service?." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
American Express, Why would you not be willing to spend more with a company that provides excellent customer service? Statista, https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/ (last visited November 21, 2024)
Why would you not be willing to spend more with a company that provides excellent customer service? [Graph], American Express, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/225243/us-reasons-not-to-spend-extra-for-customer-service/
