Preferred locations for online non-food delivery in selected countries 2023

Published by
Stephanie Chevalier,
Jun 10, 2024
Across all countries selected in a study conducted at the end of 2023, the most popular online shopping delivery location was the home. In Canada and Germany, over 80 percent of respondents preferred having their non-food orders delivered to their homes, while in France, just over half of the respondents shared this preference. In France, pick-up points were notably popular, with more than a quarter of shoppers preferring this delivery option.

Customers preferred delivery location for online non-food orders in selected countries in 2023

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Release date

February 2024

Region

North America, Europe

Survey time period

November 2023

Number of respondents

8,000 households*

Supplementary notes

* Across the UK, U.S., Canada, Australia, Germany, France, Italy, and Spain.

Figures may not add up to 100 percent due to rounding.

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