AT&T wireless customers: postpaid churn rate 2007-2023

Published by
Ahmed Sherif,
Jul 25, 2024

The U.S. telecommunications operator AT&T reported a postpaid wireless churn rate of 0.98 percent in 2023, a slight increase on the rate of 0.97 percent reported the previous year. The churn rate for wireless postpaid phone customers only remained at 0.81 percent.

AT&T's wireless postpaid customer churn rate from 2007 to 2023

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Release date

March 2024

Region

Worldwide

Survey time period

2007 to 2023

Supplementary notes

* Excludes migrations between AT&T segments and/or subscriber categories and acquisition-related additions during the period. Includes the impacts of the year-end 2016 shutdown of our U.S. 2G network

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