In the first quarter of 2024, T-Mobile US had a churn rate of 0.89 percent for postpaid subscribers, a two percentage point increase compared to the previous quarter. T-Mobile US has lowered its postpaid churn rate from more than two percent to below one percent over the last ten years.
Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2024, by quarter
Churn is defined as the number of customers whose service was discontinued, expressed as a rounded monthly percentage of the average number of customers during the specified period. A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.
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T-Mobile US. (April 26, 2024). Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2024, by quarter [Graph]. In Statista. Retrieved December 03, 2024, from https://www.statista.com/statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2024, by quarter ." Chart. April 26, 2024. Statista. Accessed December 03, 2024. https://www.statista.com/statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. (2024). Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2024, by quarter . Statista. Statista Inc.. Accessed: December 03, 2024. https://www.statista.com/statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US. "Postpaid Customer/Subscriber Churn Rate of T-mobile in The United States from 2010 to 2024, by Quarter ." Statista, Statista Inc., 26 Apr 2024, https://www.statista.com/statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
T-Mobile US, Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2024, by quarter Statista, https://www.statista.com/statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/ (last visited December 03, 2024)
Postpaid customer/subscriber churn rate of T-Mobile in the United States from 2010 to 2024, by quarter [Graph], T-Mobile US, April 26, 2024. [Online]. Available: https://www.statista.com/statistics/219793/contract-customer-churn-rate-of-t-mobile-usa-by-quarter/
