T-Mobile prepaid subscribers/customers U.S. 2012-2023

In the fourth quarter of 2023, T-Mobile US had around 21.65 million mobile prepaid customers. The number has been slowly but steadily growing since 2013. The decrease in the third quarter of 2019 is due to an adjustment to reflect a new agreement with a current MVNO partner.

T-Mobile's subscribers

T-Mobile's prepaid customers account for about a fifth of the company's total consumer base. Close to 80 percent the telecom provider's subscribers are postpaid mobile contract customers.

Postpaid, prepaid and wholesale

Branded postpaid customers generally include subscribers who receive the wireless communication services for their devices first and pay for them afterward. In contrast, branded prepaid subscribers pay for wireless services in advance. Wholesale customers are customers who operate on the network but are managed by an intermediary entity, often referred to as resellers or wholesale partners.

Number of branded prepaid customers/subscribers of T-Mobile in the United States from 2012 to 2023, by quarter (in thousands)

Characteristic	Prepaid customers in thousands
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Release date

February 2024

More information

Region

United States

Survey time period

Q1 2012 to Q4 2023

Supplementary notes

A customer is defined as a SIM card with a unique T-Mobile USA mobile identity number which generates revenue.
* In May 2013 T-Mobile and MetroPCS reached a merger agreement raising the number of customers ** On July 18, 2019, the company entered into an agreement whereby certain T-Mobile branded prepaid products are now offered and distributed by a current MVNO partner. As a result, a base adjustment was made to reduce branded prepaid customers by 616,000. Prospectively, new customer activity associated with these products is recorded within wholesale customers.

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