Starbucks' American Customer Satisfaction Index (ACSI) score in the United States fluctuated from 2006 to 2024. Starbucks had an ACSI score of 80 in 2024, which was two points higher than the previous year's score of 78.
June 2024
United States
2006 to 2024
The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
The limited-service restaurant industry was not measured in 2004.
* For commercial use only
Basic Account
Starter Account
Professional Account
1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.
Value, market capitalization, & sales
Ad spending & brand awareness
Customer satisfaction
Further related statistics
* For commercial use only
Basic Account
Starter Account
Professional Account
1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.
