American Customer Satisfaction Index: Papa Johns restaurants in the U.S. 2000-2024

Published by Statista Research Department, Jul 1, 2024

The American Customer Satisfaction Index (ACSI) scores of Papa Johns restaurants in the United States fluctuated from 2000 to 2024. In 2024, Papa Johns had an ACSI score of 79. The company received its highest ACSI score in 2012, which was 83.

American Customer Satisfaction Index scores of Papa Johns restaurants in the United States from 2000 to 2024

CharacteristicACSI score
2024 79
2023 80
2022 76
2021 77
2020 78
2019 80
2018 80
2017 82
2016 82
2015 78
2014 82
2013 82
2012 83
Showing entries 1 to 13 (24 entries in total)
Created with Highcharts 7.2.2ACSI score777778787676767678787979777776767575808079798383828282827878828282828080808078787777767680807979200020012002200320052006200720082009201020112012201320142015201620172018201920202021202220232024
747678808284

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ACSI®

Release date

June 2024

Region

United States

Survey time period

2000 to 2024

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
The limited-service restaurant industry was not measured in 2004.

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Papa JohnsFast food restaurants in the U.S. Restaurants in the U.S.Food service industry in the U.S.Pizza restaurants in the U.S.
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