American Customer Satisfaction Index: Domino's Pizza restaurants U.S. 2000-2024

Published by Statista Research Department, Jul 2, 2024

Domino’s Pizza received an American Customer Satisfaction Index (ACSI) score of 79 in 2024. The company's score decreased by one point compared to the previous two years. Domino’s Pizza received its highest ACSI score in 2013, which was 81.

American Customer Satisfaction Index scores of Domino's Pizza restaurants in the United States from 2000 to 2024

CharacteristicACSI score
2024 79
2023 78
2022 78
2021 80
2020 79
2019 79
2018 79
2017 78
2016 78
2015 75
2014 80
2013 81
2012 77
Showing entries 1 to 13 (24 entries in total)
Created with Highcharts 7.2.2ACSI score696973737575757571717575757575757777777777777777818180807575787878787979797979798080787878787979200020012002200320052006200720082009201020112012201320142015201620172018201920202021202220232024
67.57072.57577.58082.5

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ACSI®

Release date

June 2024

Region

United States

Survey time period

2000 to 2024

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
The limited-service restaurant industry was not measured in 2004.

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