This graph shows the American Customer Satisfaction Index (ASCI) score regarding customer satisfaction with the news website MSNBC.com from 2002 to 2018. In the most recently reported period, the customer satisfaction score was 71.
U.S. customer satisfaction with MSNBC.com from 2002 to 2018
(index score)
* Data from interviews with approximately 70,000 customers annually are used as inputs into an econometric model to measure satisfaction with more than 200 companies in 44 industries and 10 economic sectors, as well as more than 130 federal government departments, agencies, and websites. Results are released on a monthly basis with all measures reported using a 0-100 scale.
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ACSI®. (July 24, 2018). U.S. customer satisfaction with MSNBC.com from 2002 to 2018 (index score) [Graph]. In Statista. Retrieved November 19, 2024, from https://www.statista.com/statistics/185875/us-customer-satisfaction-with-msnbccom/
ACSI®. "U.S. customer satisfaction with MSNBC.com from 2002 to 2018 (index score)." Chart. July 24, 2018. Statista. Accessed November 19, 2024. https://www.statista.com/statistics/185875/us-customer-satisfaction-with-msnbccom/
ACSI®. (2018). U.S. customer satisfaction with MSNBC.com from 2002 to 2018 (index score). Statista. Statista Inc.. Accessed: November 19, 2024. https://www.statista.com/statistics/185875/us-customer-satisfaction-with-msnbccom/
ACSI®. "U.S. Customer Satisfaction with Msnbc.Com from 2002 to 2018 (Index Score)." Statista, Statista Inc., 24 Jul 2018, https://www.statista.com/statistics/185875/us-customer-satisfaction-with-msnbccom/
ACSI®, U.S. customer satisfaction with MSNBC.com from 2002 to 2018 (index score) Statista, https://www.statista.com/statistics/185875/us-customer-satisfaction-with-msnbccom/ (last visited November 19, 2024)
U.S. customer satisfaction with MSNBC.com from 2002 to 2018 (index score) [Graph], ACSI®, July 24, 2018. [Online]. Available: https://www.statista.com/statistics/185875/us-customer-satisfaction-with-msnbccom/
