Bergur Thormundsson
Research expert covering technology in the Nordics, AI and smart cities
Get in touch with us nowGlobal AI agent capability integration in digital architecture of organizations 2025
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Artificial intelligence agents are poised to revolutionize business operations in the coming years. While many organizations are planning to integrate AI agents within the next three years, a significant portion anticipate longer-term implementation for more complex tasks. This shift towards AI-driven business processes reflects the growing importance of automation and data-driven decision-making in the corporate world.
Near-term focus on modernization and quality assurance
By 2025, businesses are prioritizing the upgrade and modernization of functions and integrations, with 48 percent of organizations planning to implement these changes within the next three years. Quality assurance of digital functions and systems is also a key near-term objective, with 46 percent of companies focusing on this area. These initiatives indicate a strong emphasis on laying the groundwork for more advanced AI integration in the future.
Long-term vision for comprehensive AI integration
Looking beyond the immediate future, organizations have ambitious plans for AI agent integration. Many businesses expect to implement workflow automations that span across the organization and access functions from third-party systems within four or more years. This long-term outlook aligns with executive beliefs that the general public will be using AI agents more than websites or apps from 2031 onwards, with most anticipating this shift to occur from 2036 and later. As research in agentic systems continues to grow exponentially, businesses are preparing for a future where AI agents play a central role in their operations.
