The value of the generative artificial intelligence (AI) chatbot market in Japan was projected to reach 7.2 billion Japanese yen in fiscal year 2024. Although it was expected that the distinction of chatbots based on functions would become more difficult and that the increase in companies offering chatbots would lead to falling prices due to an intensifying price competition, the market size was forecast to more than double by fiscal year 2028.
Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028
(in billion Japanese yen)
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Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028
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fiscal year 2024; the Japanese fiscal year starts on April 1 of the stated year and ends on March 31 of the following year
Special properties
refers to chatbots that can support general business operations via the utilization of generative AI; does not include things that are provided as options of other products or services that communicate with large language models (LLMs) via application programming interfaces (APIs)
Supplementary notes
*Projection. **Forecast.
100 Japanese yen equal 0.64 U.S. dollars or 0.62 euros as of January 2025.
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Fuji Chimera Research Institute. (December 3, 2024). Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028 (in billion Japanese yen) [Graph]. In Statista. Retrieved May 11, 2025, from https://www.statista.com/statistics/1550161/japan-generative-artificial-intelligence-chatbot-market-size/
Fuji Chimera Research Institute. "Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028 (in billion Japanese yen)." Chart. December 3, 2024. Statista. Accessed May 11, 2025. https://www.statista.com/statistics/1550161/japan-generative-artificial-intelligence-chatbot-market-size/
Fuji Chimera Research Institute. (2024). Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028 (in billion Japanese yen). Statista. Statista Inc.. Accessed: May 11, 2025. https://www.statista.com/statistics/1550161/japan-generative-artificial-intelligence-chatbot-market-size/
Fuji Chimera Research Institute. "Value of The Generative Artificial Intelligence (Ai) Chatbot Market in Japan in Fiscal Year 2024 with a Forecast for 2028 (in Billion Japanese Yen)." Statista, Statista Inc., 3 Dec 2024, https://www.statista.com/statistics/1550161/japan-generative-artificial-intelligence-chatbot-market-size/
Fuji Chimera Research Institute, Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028 (in billion Japanese yen) Statista, https://www.statista.com/statistics/1550161/japan-generative-artificial-intelligence-chatbot-market-size/ (last visited May 11, 2025)
Value of the generative artificial intelligence (AI) chatbot market in Japan in fiscal year 2024 with a forecast for 2028 (in billion Japanese yen) [Graph], Fuji Chimera Research Institute, December 3, 2024. [Online]. Available: https://www.statista.com/statistics/1550161/japan-generative-artificial-intelligence-chatbot-market-size/
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