Share of U.S. commercial claims spend that was shoppable in 2021

Percentage of commercial claims spend that was shoppable in the United States in 2021

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Sources

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Release date

April 2024

Region

North America, United States

Survey time period

2021

Number of respondents

1,526 respondents

Special properties

2021 commercial claims data

Supplementary notes

The source adds the following:

*"For this analysis, we define "shoppable" care as non-emergency medical care for which a patient can make a choice of physician, health system, or care setting (such as facility-based or at-home care). We also consider retail pharmacy spend on drugs for which therapeutic equivalents are available."

¹Includes all care billed alongside an ER claim, including ancillary expenses (e.g., labs and imaging) associated with an ER visit and hospital admissions originating in the ER.
²Spend on drugs for which no therapeutically equivalent alternatives exist and, as a result, for which member-driven shopping is limited.
³Includes spend on drugs for which therapeutically equivalent, lower-cost drugs (e.g., generics or biosimilars) are available.
⁴Includes care that members can choose to schedule across several sites of care (e.g. facility-based or at-home infusion therapy).
⁵Includes spend on scheduled care for which members can shop within a given site of care (e.g., physician office visits, labor and delivery).

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