Consumer tech preferences at quick service restaurants in the U.S. 2024

Published by Statista Research Department, Dec 16, 2024

A 2024 study in the United States found that the leading technology consumers would use if offered it by quick service restaurants was placing an order using a smartphone app, with three quarters saying so. Meanwhile, 48 percent said that they would pay the check on a smartphone using a QR code. 

Leading technology options among quick service restaurant consumers in the United States in 2024

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Release date

March 2024

Region

United States

Survey time period

2024

Age group

18 years and older

Special properties

consumers who went out to eat or picked up food or beverages at a quick service restaurant, deli or coffee shop in the past six months

Supplementary notes

Customers were asked which option they would choose if it was offered by a limited service restaurant in their area.

Gen Z adult - 18 to 27

Millennial - 28 to 43

Gen Xer - 44 to 59

Baby Boomer - 60 to 78

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Overview

4

Regional breakdowns

5

Key players

6

Online food delivery

5

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Topics

Restaurant and food service in AustraliaRestaurants in the U.S.Digitalization of the restaurant industry worldwidePlant-based food in AustraliaRestaurants in the United Kingdom
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