In 2024, digital wallets were significantly more likely to be used for hospitality by younger consumers than their older counterparts. This is according to a survey held in 14 different countries across North America, Europe, and Latin America. The share of users among Gen Z and Millennial respondents in the survey were significantly higher than the other age groups. Gender-related differences were not observed.
Share of consumers worldwide who indicate they used a digital wallet to pay for hospitality in 2024, by demographic
Worldwide, Argentina, Austria, Brazil, Bulgaria, Canada, Chile, Colombia, Ecuador, Germany, Italy, Mexico, Peru, United Kingdom, United States
Survey time period
May to June 2024
Number of respondents
10,785 respondents
Age group
18 years and older
Special properties
Consumers; The source did not survey respondents from the Asia-Pacific region, Africa, or the Middle East
Method of interview
Online survey
Supplementary notes
The source phrased the question as follows: "Which of the following payment methods have you used in the past month when making payments online for each of the following? For hospitality"
The results have been weighted to represent the entire population.
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Paysafe Group. (August 12, 2024). Share of consumers worldwide who indicate they used a digital wallet to pay for hospitality in 2024, by demographic [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1537834/digital-wallet-use-for-hospitality-worldwide-by-demographic/
Paysafe Group. "Share of consumers worldwide who indicate they used a digital wallet to pay for hospitality in 2024, by demographic." Chart. August 12, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1537834/digital-wallet-use-for-hospitality-worldwide-by-demographic/
Paysafe Group. (2024). Share of consumers worldwide who indicate they used a digital wallet to pay for hospitality in 2024, by demographic. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1537834/digital-wallet-use-for-hospitality-worldwide-by-demographic/
Paysafe Group. "Share of Consumers Worldwide Who Indicate They Used a Digital Wallet to Pay for Hospitality in 2024, by Demographic." Statista, Statista Inc., 12 Aug 2024, https://www.statista.com/statistics/1537834/digital-wallet-use-for-hospitality-worldwide-by-demographic/
Paysafe Group, Share of consumers worldwide who indicate they used a digital wallet to pay for hospitality in 2024, by demographic Statista, https://www.statista.com/statistics/1537834/digital-wallet-use-for-hospitality-worldwide-by-demographic/ (last visited December 22, 2024)
Share of consumers worldwide who indicate they used a digital wallet to pay for hospitality in 2024, by demographic [Graph], Paysafe Group, August 12, 2024. [Online]. Available: https://www.statista.com/statistics/1537834/digital-wallet-use-for-hospitality-worldwide-by-demographic/