In financial year 2024, the majority of complaints made to the Australian Financial Complaints Authority (AFCA) in the banking and finance sector were regarding Deposit Taking/Payment Systems. The product with the second-highest share of complaints was Consumer Loans, with around 20 percent of the total number of complaints.
Distribution of financial complaints received by the Australian Financial Complaints Authority (AFCA) in the banking and finance sector in Australia in financial year 2024, by product
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Australian Financial Complaints Authority. (November 7, 2024). Distribution of financial complaints received by the Australian Financial Complaints Authority (AFCA) in the banking and finance sector in Australia in financial year 2024, by product [Graph]. In Statista. Retrieved December 05, 2024, from https://www.statista.com/statistics/1537170/australia-distribution-of-complaints-received-by-afca-banking-and-finance/
Australian Financial Complaints Authority. "Distribution of financial complaints received by the Australian Financial Complaints Authority (AFCA) in the banking and finance sector in Australia in financial year 2024, by product." Chart. November 7, 2024. Statista. Accessed December 05, 2024. https://www.statista.com/statistics/1537170/australia-distribution-of-complaints-received-by-afca-banking-and-finance/
Australian Financial Complaints Authority. (2024). Distribution of financial complaints received by the Australian Financial Complaints Authority (AFCA) in the banking and finance sector in Australia in financial year 2024, by product. Statista. Statista Inc.. Accessed: December 05, 2024. https://www.statista.com/statistics/1537170/australia-distribution-of-complaints-received-by-afca-banking-and-finance/
Australian Financial Complaints Authority. "Distribution of Financial Complaints Received by The Australian Financial Complaints Authority (Afca) in The Banking and Finance Sector in Australia in Financial Year 2024, by Product." Statista, Statista Inc., 7 Nov 2024, https://www.statista.com/statistics/1537170/australia-distribution-of-complaints-received-by-afca-banking-and-finance/
Australian Financial Complaints Authority, Distribution of financial complaints received by the Australian Financial Complaints Authority (AFCA) in the banking and finance sector in Australia in financial year 2024, by product Statista, https://www.statista.com/statistics/1537170/australia-distribution-of-complaints-received-by-afca-banking-and-finance/ (last visited December 05, 2024)
Distribution of financial complaints received by the Australian Financial Complaints Authority (AFCA) in the banking and finance sector in Australia in financial year 2024, by product [Graph], Australian Financial Complaints Authority, November 7, 2024. [Online]. Available: https://www.statista.com/statistics/1537170/australia-distribution-of-complaints-received-by-afca-banking-and-finance/