Cost per customer of selected leading digital banks worldwide 2023
Among global digital banking leaders in 2023, SoFi reported the highest cost per customer at 173 U.S. dollars. Starling Bank followed with 94 U.S. dollars per customer, while Monzo's costs reached 64 U.S. dollars per customer. At the other end of the spectrum, Bunq and Jago demonstrated remarkable operational efficiency, with costs of just 10 and eight U.S. dollars per customer, respectively.