Reasons not to shop on e-grocery apps Indonesia 2024

Published by Hanadian Nurhayati-Wolff, Nov 19, 2024

A survey on online grocery shopping conducted in Indonesia in May 2024 found that products that did not meet shoppers' expectation discouraged them from shopping on online grocery apps, as stated by 65 percent of respondents. Meanwhile, 43 percent of surveyed respondents stated that inflexible payment options made them reluctant to use online grocery apps.

Reasons not to shop on online grocery applications in Indonesia as of May 2024

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Release date

July 2024

Region

Indonesia

Survey time period

May 23 to 26, 2024

Number of respondents

1,070 respondents

Age group

17-55 years

Special properties

among respondents who shopped on e-grocery apps

Supplementary notes

Original survey question: "If anything, what makes you uncomfortable shopping on online grocery apps?"

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Statistics on " Online grocery shopping in Indonesia "

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Overview

6

Food expenditure

4

Online retailers

6

Quick commerce

7

Consumer behavior

7

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Topics

Online grocery shopping in the Asia-Pacific regionGrocery shopping in ChinaShopping behavior in the Asia-Pacific regionOnline grocery shopping in IndiaFMCG market in the Asia-Pacific region
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