During a survey carried out in September and October 2024 among consumers in the United States and United Kingdom, 70 percent of respondents said their preferred way to contact brands during the holiday season was through direct messages. This was followed by 39 percent of respondents mentioning in-post comments.
Preferred ways to contact brands during holiday season among consumers in the United States and United Kingdom as of October 2024
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Sprout Social. (October 30, 2024). Preferred ways to contact brands during holiday season among consumers in the United States and United Kingdom as of October 2024 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1536897/preferred-ways-contact-brands-holiday-season-us-uk/
Sprout Social. "Preferred ways to contact brands during holiday season among consumers in the United States and United Kingdom as of October 2024." Chart. October 30, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1536897/preferred-ways-contact-brands-holiday-season-us-uk/
Sprout Social. (2024). Preferred ways to contact brands during holiday season among consumers in the United States and United Kingdom as of October 2024. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1536897/preferred-ways-contact-brands-holiday-season-us-uk/
Sprout Social. "Preferred Ways to Contact Brands during Holiday Season among Consumers in The United States and United Kingdom as of October 2024." Statista, Statista Inc., 30 Oct 2024, https://www.statista.com/statistics/1536897/preferred-ways-contact-brands-holiday-season-us-uk/
Sprout Social, Preferred ways to contact brands during holiday season among consumers in the United States and United Kingdom as of October 2024 Statista, https://www.statista.com/statistics/1536897/preferred-ways-contact-brands-holiday-season-us-uk/ (last visited December 22, 2024)
Preferred ways to contact brands during holiday season among consumers in the United States and United Kingdom as of October 2024 [Graph], Sprout Social, October 30, 2024. [Online]. Available: https://www.statista.com/statistics/1536897/preferred-ways-contact-brands-holiday-season-us-uk/
