Most retailers included in a study (63 percent) offered drop-off locations by parcel carriers as a phisicall option for returning products in the United States in 2023. 40 percent offered drop off in partner locations and 36 percent drop-off in store. Pick-up from customer's home was a less common alternative with 23 percent of retailers offering this service.
Share of retailers offering selected options for physical return of products in the U.S. in 2023
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BlueYonder. (January 11, 2024). Share of retailers offering selected options for physical return of products in the U.S. in 2023 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1535859/product-return-options-in-the-us/
BlueYonder. "Share of retailers offering selected options for physical return of products in the U.S. in 2023." Chart. January 11, 2024. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1535859/product-return-options-in-the-us/
BlueYonder. (2024). Share of retailers offering selected options for physical return of products in the U.S. in 2023. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1535859/product-return-options-in-the-us/
BlueYonder. "Share of Retailers Offering Selected Options for Physical Return of Products in The U.S. in 2023." Statista, Statista Inc., 11 Jan 2024, https://www.statista.com/statistics/1535859/product-return-options-in-the-us/
BlueYonder, Share of retailers offering selected options for physical return of products in the U.S. in 2023 Statista, https://www.statista.com/statistics/1535859/product-return-options-in-the-us/ (last visited January 08, 2025)
Share of retailers offering selected options for physical return of products in the U.S. in 2023 [Graph], BlueYonder, January 11, 2024. [Online]. Available: https://www.statista.com/statistics/1535859/product-return-options-in-the-us/
