Out of the 210 retailers taking part in a survey in the United States in 2023, 29 percent required shoppers to contact customer support to initiate the return process. Almost a fourth of retailers offered the possibility to obtain a shipping lable or QR code in their website. 18 percent included a shipping label with the package in case the customer wanted to return the goods.
First step required from retailers for product returns in the United States in 2023
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BlueYonder. (January 11, 2024). First step required from retailers for product returns in the United States in 2023 [Graph]. In Statista. Retrieved January 08, 2025, from https://www.statista.com/statistics/1535815/first-step-for-e-commerce-returns-in-the-us/
BlueYonder. "First step required from retailers for product returns in the United States in 2023." Chart. January 11, 2024. Statista. Accessed January 08, 2025. https://www.statista.com/statistics/1535815/first-step-for-e-commerce-returns-in-the-us/
BlueYonder. (2024). First step required from retailers for product returns in the United States in 2023. Statista. Statista Inc.. Accessed: January 08, 2025. https://www.statista.com/statistics/1535815/first-step-for-e-commerce-returns-in-the-us/
BlueYonder. "First Step Required from Retailers for Product Returns in The United States in 2023." Statista, Statista Inc., 11 Jan 2024, https://www.statista.com/statistics/1535815/first-step-for-e-commerce-returns-in-the-us/
BlueYonder, First step required from retailers for product returns in the United States in 2023 Statista, https://www.statista.com/statistics/1535815/first-step-for-e-commerce-returns-in-the-us/ (last visited January 08, 2025)
First step required from retailers for product returns in the United States in 2023 [Graph], BlueYonder, January 11, 2024. [Online]. Available: https://www.statista.com/statistics/1535815/first-step-for-e-commerce-returns-in-the-us/
