Online channels consumers use in the purchase process 2024

Main online channels consumers use in the purchase process in 2024

CharacteristicDiscovery of products/ideas
on what to buy
Researching for more information
on products or comparing items
Making your purchase/completing
the sale
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Statistic: Main online channels consumers use in the purchase process in 2024
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Source

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Release date

May 2024

Region

Worldwide

Survey time period

January to February, 2024

Number of respondents

20,662 respondents

Age group

18 years and older

Supplementary notes

The survey was conducted in the following countries and territories: Australia; Brazil; Canada; China; Czechia; Egypt; France; Germany; Hong Kong, SAR; Hungary; India; Indonesia; Ireland; Malaysia; Mexico; the Netherlands; the Philippines; Poland; Qatar; Romania; Saudi Arabia; Singapore; Slovakia; South Africa; South Korea; Spain; Thailand; United Arab Emirates; Ukraine; the United States; and Vietnam.

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