Shoppers using click and collect in France 2021-2024

Published by Statista Research Department, Nov 12, 2024

A 2024 survey showed the familiarity of French shoppers with click and collect services. 63 percent of respondents used it that year, up from 61 percent in 2023. In 2021, the share of French consumers collecting their online orders in stores did not go over 53 percent. 

Share of shoppers using click and collect services in France from 2021 to 2024

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Release date

March 2024

Region

France

Survey time period

February 19 to 26, 2024

Number of respondents

2,089 respondents

Age group

16-65 years

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Global overview

5

Europe

8

Americas

5

APAC

3

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Topics

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