State of AI adoption in 5G networks among telecoms providers worldwide 2024

Published by
Petroc Taylor,
Dec 10, 2024

According to a 2024 survey, 31 percent of mobile network operators worldwide had already begun deploying artificial intelligence technology in their 5G networks, while a further 24 percent were planning to deploy AI in the near future.

State of artificial intelligence (AI) adoption in 5G networks among telecommunications providers worldwide in 2024

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Sources

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Release date

August 2024

Region

Worldwide

Survey time period

May to June, 2024

Number of respondents

200+

Special properties

Respondents representing CSPs (communications service providers)

Supplementary notes

The source phrased the survey question as follows: “What statement best describes the current stage of AI adoption in your 5G network?”

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Overview

7

Benefits and challenges

6

Adoption by segment

6

Special focus: Customer service

5

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Topics

Artificial intelligence (AI) in telecoms
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