In 2023, Capital One received the highest number of consumer complaints, followed by Truist Bank and Wells Fargo. The total number of complaints reported by Capital One customers to the Consumer Financial Protection Bureau stood at over 82,000. PNC Bank, Bank of America, and JPMorgan Chase also saw significant complaint numbers, ranging from around 42,000 to 46,000.
Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2023
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Consumer Financial Protection Bureau, & Statista. (October 29, 2024). Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2023 [Graph]. In Statista. Retrieved November 26, 2024, from https://www.statista.com/statistics/1500642/us-bank-consumer-complaints-ranking/
Consumer Financial Protection Bureau, und Statista. "Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2023." Chart. October 29, 2024. Statista. Accessed November 26, 2024. https://www.statista.com/statistics/1500642/us-bank-consumer-complaints-ranking/
Consumer Financial Protection Bureau, Statista. (2024). Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2023. Statista. Statista Inc.. Accessed: November 26, 2024. https://www.statista.com/statistics/1500642/us-bank-consumer-complaints-ranking/
Consumer Financial Protection Bureau, and Statista. "Number of Consumer Complaints against The Largest Banks Reported to The Consumer Financial Protection Bureau (Cfpb) in The United States in 2023." Statista, Statista Inc., 29 Oct 2024, https://www.statista.com/statistics/1500642/us-bank-consumer-complaints-ranking/
Consumer Financial Protection Bureau & Statista, Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2023 Statista, https://www.statista.com/statistics/1500642/us-bank-consumer-complaints-ranking/ (last visited November 26, 2024)
Number of consumer complaints against the largest banks reported to the Consumer Financial Protection Bureau (CFPB) in the United States in 2023 [Graph], Consumer Financial Protection Bureau, & Statista, October 29, 2024. [Online]. Available: https://www.statista.com/statistics/1500642/us-bank-consumer-complaints-ranking/