In 2024, most consumers in the United States said their experiences shopping in stores with locked cases and/or shelves (to prevent retail theft) was positive or neutral. Only about a quarter of respondents felt that these measures negatively affect the shopping experience.
Consumers' experiences shopping in stores that use locked cases/shelves to prevent retail theft in the United States in 2024
The source asked respondents how they define their experience shopping in stores that use locked cases and/or shelves to prevent incidents of retail theft.
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KPMG US. (October 21, 2024). Consumers' experiences shopping in stores that use locked cases/shelves to prevent retail theft in the United States in 2024 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1500494/shopping-experience-in-stores-with-locked-cases/
KPMG US. "Consumers' experiences shopping in stores that use locked cases/shelves to prevent retail theft in the United States in 2024." Chart. October 21, 2024. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1500494/shopping-experience-in-stores-with-locked-cases/
KPMG US. (2024). Consumers' experiences shopping in stores that use locked cases/shelves to prevent retail theft in the United States in 2024. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1500494/shopping-experience-in-stores-with-locked-cases/
KPMG US. "Consumers' Experiences Shopping in Stores That Use Locked Cases/Shelves to Prevent Retail Theft in The United States in 2024." Statista, Statista Inc., 21 Oct 2024, https://www.statista.com/statistics/1500494/shopping-experience-in-stores-with-locked-cases/
KPMG US, Consumers' experiences shopping in stores that use locked cases/shelves to prevent retail theft in the United States in 2024 Statista, https://www.statista.com/statistics/1500494/shopping-experience-in-stores-with-locked-cases/ (last visited December 22, 2024)
Consumers' experiences shopping in stores that use locked cases/shelves to prevent retail theft in the United States in 2024 [Graph], KPMG US, October 21, 2024. [Online]. Available: https://www.statista.com/statistics/1500494/shopping-experience-in-stores-with-locked-cases/
