Between 2012 and 2024, the total number of complaints filed by JPMorgan Chase customers rose by more than threefold. In the first quarter of 2012, the American banking giant received over 3,000 consumer complaints, which grew to approximately 11,000 by the third quarter of 2024. This significant increase can be attributed to several factors, including greater consumer awareness of their rights, increased complexity in banking products and services, and a heightened willingness to report issues.
Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 3rd quarter 2024
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Consumer Financial Protection Bureau. (October 28, 2024). Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 3rd quarter 2024 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. "Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 3rd quarter 2024." Chart. October 28, 2024. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. (2024). Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 3rd quarter 2024. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau. "Quarterly Number of Consumer Complaints against Jpmorgan Chase Reported to The Consumer Financial Protection Bureau (Cfpb) in The United States from 1st Quarter 2012 to 3rd Quarter 2024." Statista, Statista Inc., 28 Oct 2024, https://www.statista.com/statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
Consumer Financial Protection Bureau, Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 3rd quarter 2024 Statista, https://www.statista.com/statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/ (last visited November 22, 2024)
Quarterly number of consumer complaints against JPMorgan Chase reported to the Consumer Financial Protection Bureau (CFPB) in the United States from 1st quarter 2012 to 3rd quarter 2024 [Graph], Consumer Financial Protection Bureau, October 28, 2024. [Online]. Available: https://www.statista.com/statistics/1500398/jpmorgan-chase-consumer-complaints-quarterly/
